1. Information We Collect: We collect information that you provide directly to us, as well as information automatically collected when you interact with our digital platforms.
- Personal Data: Name, email address, phone number, delivery address, and account login credentials.
- Transaction Data: Details about food orders, items purchased, total spent, and payment card tokens processed securely by our payment vendors.
- Mobile and Location Data: Precise or approximate geographic location if you enable location services on your device to find a nearby restaurant.
- Technical Data: IP address, browser type, device identifiers, and browsing behavior collected automatically via cookies and tracking pixels.
2. How We Use Your Information: We use the collected data to maintain our fast, efficient services and personalize your experience.
- Processing and fulfilling your online, in-app, or in-person food orders.
- Managing and tracking your loyalty points and rewards program benefits.
- Sending transactional communications like order receipts and pickup notifications.
- Delivering promotional offers, text messages, or push notifications if you opt in.
- Optimizing our kitchen, drive-thru, and counter pickup operations.
3. Sharing Your Information: We do not sell your personal data. We only share your information with trusted third parties to run our business.
- Service Providers: Point-of-Sale (POS) vendors, app developers, and website hosting services.
- Payment Processors: Secure third-party payment gateways that process financial transactions.
- Delivery Partners: Courier networks and third-party delivery aggregators used to transport your order.
- Legal Obligations: Government or law enforcement bodies when strictly required by applicable laws.
4. Data Security and Your Rights: We implement industry-standard physical, electronic, and managerial security measures to protect your data during rapid digital transactions. Depending on your location, you may have specific rights regarding your data:
- Access and Deletion: The right to request a copy of your data or ask us to delete it.
- Marketing Opt-Out: You can unsubscribe from marketing emails at any time using the "unsubscribe" link, or reply "STOP" to opt out of SMS marketing. [1]
5. Contact Us: If you have questions or comments about this Privacy Policy, please contact us at:
Executive Delicacies, Inc
DBA Orlando's Deli
(516) 627-1079
369 Plandome Road Manhasset, NY 11030
